- BIKE bikes and scooters come with a standard battery and motor warranty. Manufacturer Warranty: BIKE offers a 3-month limited manufacturer's warranty on e-bikes and e-scooters of all models. The warranty starts the day the product is delivered to you. This warranty only covers limited factory defects and minor cosmetic damages. We do not cover misuse or broken parts caused by the user or by any other event. Clients should pay for all shipping service costs. Any products that weren't purchased from are Bike will not be covered. BIKE will not cover any damage or defects resulting from failure to follow instructions in the e-bike owner’s manual, acts of God, accident, misuse, neglect, abuse, commercial use, alterations, modifications, improper assembly, installation of parts or accessories not originally intended for the bike. For the avoidance of doubt, Fly E-Bike will not be liable and/or responsible for any damage, failure or loss caused by any unauthorized service or use of unauthorized parts. Battery Warranty: We offer a 3-month warranty on your battery for any manufacturer defect in material or workmanship. If any battery should become faulty within the specified warranty period, we will replace the battery free of charge. Original proof of purchase is required to establish proof of purchase and warranty effective date. FLY E-BIKE requires that defective batteries be returned to us for exchange. us isn't responsible to pay for the shipping fee to return the batteries to us; however, we will pay to ship the replacement batteries back to you. The Battery is not warranted from damage resulting from power surges, use of an improper charger, improper maintenance or other such misuse, normal wear or water damage. * If you have questions about our warranty, please contact our support department by opening a ticket via chat or email. *